judi77 Privacy Policy

1. Introduction and Scope

This Privacy Policy ("Policy") is issued by judi77 ("judi77", "we", "us", "our") and applies to all personal data processed in connection with the judi77 website, mobile interface, and all associated online gaming and sports betting services (collectively, "the Platform") accessible at judi77.asia.

This Policy applies to all registered Players, prospective Players, and visitors to the Platform, regardless of location — including those accessing judi77 from Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Ipoh, and other locations within Malaysia.

By registering an Account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.

2. Data Controller Information

For the purposes of applicable data protection legislation, judi77 is the data controller in respect of personal data collected through the Platform. judi77 is responsible for determining the purposes and means by which personal data is processed.

All data protection enquiries, access requests, and complaints should be directed to judi77 via the contact channels set out in Section 15 of this Policy. judi77 will respond to all legitimate data subject enquiries within thirty (30) calendar days of receipt.

3. Personal Data We Collect

judi77 collects the following categories of personal data from Players and Platform users:

4. How We Collect Your Data

judi77 collects personal data through the following means:

• Directly from you — when you register an Account, complete KYC verification, make a deposit or withdrawal request, contact customer support, or participate in promotions;
• Automatically — through cookies, server logs, and similar tracking technologies when you access and navigate the Platform;
• From third parties — including identity verification service providers (for KYC purposes), payment processors, and fraud detection services, where you have authorised such disclosure or where judi77 has a legitimate interest in obtaining such data.

5. Legal Bases for Processing

judi77 processes your personal data on one or more of the following legal bases:

• Contract performance — processing necessary to provide the gaming and betting services you have contracted for, including Account management, deposit processing, and payout delivery;
• Legal obligation — processing required to comply with applicable regulatory requirements, including anti-money laundering (AML) obligations, KYC requirements, and record-keeping mandates imposed by applicable gaming authorities;
• Legitimate interests — processing for fraud prevention, platform security, responsible gambling monitoring, and service improvement, where such interests are not overridden by your rights;
• Consent — where you have provided explicit consent, such as for the receipt of promotional communications. Consent may be withdrawn at any time by contacting support.

6. How We Use Your Personal Data

judi77 uses your personal data for the following purposes:

• To create, manage, and maintain your Account on the Platform;
• To verify your identity and age as required by applicable gaming authority regulations;
• To process deposits, withdrawals, and promotional credits;
• To detect, investigate, and prevent fraud, money laundering, and other prohibited activities;
• To monitor gaming activity for responsible gambling indicators and intervene where appropriate;
• To provide customer support and resolve disputes;
• To send transactional communications — including Account notifications, security alerts, and deposit/withdrawal confirmations;
• To send marketing communications where you have consented to receive them;
• To improve the Platform's functionality, content, and user experience based on aggregated usage analytics;
• To comply with applicable legal and regulatory obligations.

7. Disclosure of Personal Data to Third Parties

judi77 does not sell, rent, or share personal data with third parties for their own marketing or commercial purposes. We may disclose personal data to the following categories of third parties, solely to the extent necessary for the purposes described in this Policy:

• Payment processors and eWallet providers — including Touch n Go eWallet, Boost, GrabPay, and banking institutions — for the purpose of processing deposits and withdrawals;
• Identity and KYC verification service providers — for age and identity verification required by applicable gaming regulations;
• Game content providers — including Evolution Gaming, Pragmatic Play, PG Soft, and similar certified providers — who may receive session identifiers for the purpose of game delivery;
• Fraud detection and security service providers — for the purpose of protecting the Platform and its users from fraudulent activity;
• Regulatory and law enforcement authorities — where disclosure is required by law, court order, or regulatory directive;
• Professional advisers — including legal counsel, auditors, and insurers — where necessary for judi77's compliance or business continuity purposes.

All third-party processors engaged by judi77 are subject to contractual data processing obligations consistent with applicable data protection standards.

8. International Data Transfers

Some of judi77's service providers and game content partners operate outside Malaysia. Where personal data is transferred to recipients in jurisdictions that may not provide equivalent data protection standards, judi77 implements appropriate safeguards — including contractual data processing agreements — to ensure your data remains protected in accordance with the standards described in this Policy.

9. Cookies and Tracking Technologies

judi77 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, maintain session integrity, and analyse Platform usage. The following categories of cookies are used:

• Strictly necessary cookies — required for the Platform to function. These cannot be disabled without impairing core functionality such as login session maintenance.
• Performance and analytics cookies — used to collect anonymised data about how visitors use the Platform, allowing judi77 to identify improvements. No personally identifiable information is included in analytics data.
• Functional cookies — used to remember your preferences such as language settings and game lobby filters.

You may manage cookie preferences through your browser settings. Note that disabling certain cookies may affect Platform functionality.

10. Data Retention

judi77 retains personal data only for as long as is necessary for the purposes for which it was collected, subject to any longer retention periods required by applicable law or regulatory obligation. In general:

• Account and identity data is retained for the duration of the Account relationship and for a minimum of five (5) years following Account closure, in compliance with applicable AML and gaming authority record-keeping requirements;
• Financial transaction records are retained for a minimum of five (5) years following the transaction date;
• Support communications are retained for a maximum of three (3) years unless required for an ongoing dispute or regulatory matter;
• Technical and usage data derived from cookies and server logs is retained for a maximum of thirteen (13) months in identifiable form, after which it is aggregated or deleted.

Upon expiry of the applicable retention period, personal data is securely destroyed using industry-standard data deletion methods.

11. Security Measures

judi77 implements technical and organisational security measures appropriate to the risk profile of personal data processed on the Platform, including:

• 256-bit SSL/TLS encryption for all data in transit between your device and judi77 servers;
• AES-256 encryption for personal and financial data stored at rest;
• Role-based access controls and the principle of least privilege for staff data access;
• Multi-factor authentication requirements for all staff accounts with access to personal data systems;
• Regular penetration testing and vulnerability assessments of the Platform;
• Documented incident response procedures for personal data breaches.

Notwithstanding these measures, no data transmission over the internet can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords and to enable two-factor authentication on their judi77 Accounts.

12. Your Data Subject Rights

Subject to applicable law and regulation, you have the following rights in respect of your personal data held by judi77:

• Right of access — to request a copy of the personal data judi77 holds about you;
• Right to rectification — to request correction of inaccurate or incomplete personal data;
• Right to erasure — to request deletion of personal data, subject to judi77's legal and regulatory retention obligations;
• Right to restrict processing — to request that judi77 limit the processing of your personal data in certain circumstances;
• Right to object — to object to processing carried out on the basis of legitimate interests;
• Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, contact judi77 customer support via live chat or email. judi77 will respond within thirty (30) calendar days and may request identity verification before processing the request.

13. Children and Minors

The judi77 Platform is strictly intended for individuals who are 21 years of age or older. judi77 does not knowingly collect personal data from individuals under the age of 21. If you believe that a minor has registered an Account or provided personal data to judi77, please contact support immediately. Upon confirmation, judi77 will promptly close the Account and delete all associated personal data.

14. Changes to This Privacy Policy

judi77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or data processing practices. Material changes will be communicated to registered Players via email to their registered address no less than fourteen (14) days before taking effect. The updated Policy will be published on this page with a revised "Last Updated" date. Continued use of the Platform following notification of changes constitutes acceptance of the revised Policy.

15. Contact and Complaints

If you have any questions about this Privacy Policy, wish to exercise a data subject right, or wish to raise a complaint about how judi77 has handled your personal data, please contact us using the details below:

• Live Chat: Available 24/7 via the judi77 Platform
• Email: [email protected]

judi77 will endeavour to resolve all privacy complaints promptly and fairly. If you are not satisfied with judi77's response, you may have the right to escalate your complaint to the relevant data protection authority or regulatory body in your jurisdiction.